At big223, your privacy is a fundamental commitment — not an afterthought. This Privacy Policy explains in clear terms exactly what personal data we collect, how we use it, who we share it with, and what rights you hold over your own information.
Last Updated: January 2026This Privacy Policy ("Policy") describes how big223, operating the website at https://big223.cam ("Platform", "we", "us", "our"), collects, processes, stores, and protects the personal information of registered players, website visitors, and prospective users ("you", "User", "Player") in connection with the provision of online gaming services. big223 is committed to handling personal data with integrity, transparency, and in accordance with internationally recognized data protection principles.
By accessing the Platform, creating an Account, or interacting with any big223 service, you acknowledge that you have read and understood this Policy, and you consent to the data practices described herein. This Policy should be read in conjunction with the Terms & Conditions, which are incorporated by reference.
Indonesia Market Notice: big223 primarily serves players residing in Indonesia. All personal data collected from Indonesian residents is handled in accordance with this Policy and applicable internationally recognized privacy frameworks. You must be at least 21 years of age to register an Account on big223.
For the purposes of this Privacy Policy, the following terms carry the meanings defined below:
big223 acts as the Data Controller in respect of all Personal Data collected from users of the Platform. As Data Controller, big223 is responsible for determining the purposes for which your Personal Data is collected and the means by which it is processed. big223 operates under an internationally recognized gaming license and adheres to internationally accepted standards of data privacy consistent with major global frameworks.
Questions or requests relating to the exercise of your data rights (as described in Section 11) may be directed to the big223 Data Privacy team using the contact details provided in Section 15 of this Policy.
3.1 Registration & Identity Data
When you create an Account on big223, we collect the following categories of information:
3.2 Identity Verification (KYC) Documents
To comply with anti-money laundering (AML) obligations and to verify player eligibility, big223 may request copies of the following documents during the KYC verification process:
3.3 Financial & Transaction Data
We collect transactional information associated with your Account activity, including:
3.4 Technical & Usage Data
When you access the Platform, our systems automatically collect certain technical information, including:
3.5 Communications Data
If you contact our customer support team via live chat or email, we retain records of those communications — including the content of messages exchanged — for quality assurance, dispute resolution, and regulatory compliance purposes.
big223 collects Personal Data through the following primary channels:
| Collection Method | Data Categories Collected |
|---|---|
| Account Registration Form | Name, date of birth, email, phone number, address, password |
| KYC Document Upload | Government ID, proof of address, payment method proof |
| Deposit & Withdrawal Transactions | Payment method details, transaction amounts, timestamps |
| Platform Usage (Automatic) | IP address, device data, session logs, game activity |
| Cookies & Tracking Technologies | Session data, preferences, analytics identifiers |
| Customer Support Interactions | Live chat transcripts, email correspondence |
| Third-Party Identity Verification | Verification results from KYC service providers |
big223 processes your Personal Data on one or more of the following legal grounds:
big223 uses the Personal Data we collect for the following purposes:
6.1 Account Management & Service Delivery
To create, maintain, and administer your Account; to verify your identity and age eligibility (21+ requirement); to process deposits and withdrawals via BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, and LinkAja; to deliver your chosen game products including slots, live casino, sports betting, and togel (Indonesia's traditional numbers lottery) draws; and to provide responsive customer support through live chat and email channels.
6.2 Regulatory Compliance & AML
To fulfill our Know Your Customer (KYC) obligations; to screen Players against applicable sanctions lists and politically exposed person (PEP) databases; to monitor transactions for suspicious activity consistent with our anti-money laundering (AML) program; and to retain records as required by applicable gaming and financial regulations.
6.3 Responsible Gaming
To implement and monitor player protection tools including deposit limits, session time limits, and self-exclusion requests; to identify early indicators of problem gambling behavior; and to communicate relevant responsible gaming information and resources to Players who may be at risk.
6.4 Fraud Prevention & Security
To detect and prevent fraudulent account activity, bonus abuse, collusion, and unauthorized access; to enforce our single-account policy; to identify the use of prohibited tools such as automated bots or VPN circumvention; and to protect the integrity of the Platform and the interests of all Players.
6.5 Marketing & Personalization
Where you have provided consent, to send promotional communications about bonuses, tournaments, seasonal offers (such as those tied to Idul Fitri, Chinese New Year, or Indonesian Independence Day), and new product launches. You may opt out of marketing communications at any time by contacting our support team or using the unsubscribe mechanism included in each communication.
6.6 Platform Improvement & Analytics
To analyze usage patterns, measure product performance, conduct A/B testing, and improve the overall user experience of the big223 Platform. Analytics data is processed in aggregated or pseudonymized form wherever possible.
big223 does not sell, rent, or trade your Personal Data to third parties for their own marketing purposes. We may share your data only in the following limited circumstances:
7.1 Service Providers & Data Processors
We engage trusted third-party service providers who process Personal Data on our behalf under contractual data processing agreements. These include KYC verification providers, payment processors, game content suppliers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, and Spribe), customer support platform operators, fraud detection vendors, and cloud infrastructure providers. All processors are required to handle data exclusively for the purposes specified by big223 and to maintain appropriate security standards.
7.2 Regulatory & Law Enforcement Bodies
We may disclose Personal Data to competent regulatory authorities, law enforcement agencies, or financial intelligence units where we are legally required or compelled to do so — for example, in connection with an official AML investigation, a court order, or a regulatory audit. big223 will, where legally permissible, notify affected Players of such disclosures.
7.3 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of all or a material portion of big223's assets, Personal Data held by big223 may be transferred to the successor entity. You will be notified of any such transfer and of any material change to data processing practices that results from it.
7.4 Responsible Gaming Networks
Where a Player has applied for self-exclusion or has been identified as requiring additional player protection, big223 may share relevant information with recognized responsible gaming registries or self-exclusion networks to uphold the integrity of the exclusion.
big223 never sells your personal information to data brokers, advertising networks, or any third party for commercial purposes unrelated to the delivery of gaming services.
8.1 What Are Cookies?
Cookies are small text files stored on your device when you visit a website. big223 uses cookies and similar technologies (including pixel tags and local storage) to ensure the Platform functions correctly, to remember your preferences, and to gather analytics data that helps us improve the service.
8.2 Types of Cookies We Use
| Cookie Type | Purpose | Retention |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens, load balancing | Session duration |
| Functional | Language preferences, display settings, remembered form inputs | Up to 12 months |
| Analytics | Page view counts, user journey mapping, bounce rates, feature usage statistics | Up to 24 months |
| Responsible Gaming | Session time tracking to support player-set time limits and cooling-off periods | Session / as configured |
8.3 Managing Cookies
You may control cookie settings through your browser's privacy preferences. Most modern browsers allow you to block or delete cookies; however, disabling strictly necessary cookies may impair the functionality of the Platform, including your ability to log in or complete financial transactions. big223 does not use third-party advertising cookies or behavioral tracking cookies for external ad targeting.
big223 retains Personal Data for as long as is necessary to fulfill the purposes outlined in this Policy, subject to any longer retention periods mandated by applicable law or regulatory requirements. The following general retention periods apply:
When retention periods expire, Personal Data is securely deleted or irreversibly anonymized in accordance with big223's data disposal procedures. Where data is anonymized rather than deleted, the resulting anonymized data may be retained indefinitely for statistical and analytical purposes.
big223 implements a comprehensive suite of technical and organizational security measures designed to protect your Personal Data against unauthorized access, accidental loss, alteration, disclosure, or destruction. Key security controls include:
While big223 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your Account credentials. Do not share your password with any third party.
As a Player whose Personal Data is processed by big223, you hold the following data subject rights. To exercise any of these rights, please contact our Data Privacy team using the details in Section 15. big223 will respond to verified requests within 30 calendar days.
11.1 Right of Access
You have the right to request confirmation of whether big223 processes your Personal Data and, if so, to receive a copy of the Personal Data held about you together with information about how it is used.
11.2 Right to Rectification
You have the right to request that inaccurate or incomplete Personal Data held by big223 be corrected or completed without undue delay. You may also update certain Account details directly via your Account profile settings.
11.3 Right to Erasure
You may request the deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, where consent has been withdrawn and there is no other legal basis for processing, or where the data has been unlawfully processed. Note that this right is subject to overriding legal obligations — for instance, big223 cannot delete KYC or transaction records during mandatory regulatory retention periods.
11.4 Right to Data Portability
Where processing is based on consent or contractual necessity and is carried out by automated means, you have the right to receive your Personal Data in a structured, commonly used, machine-readable format (e.g., CSV or JSON) and to transmit that data to another controller.
11.5 Right to Withdraw Consent
Where processing is based on your consent (e.g., for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
big223 does not knowingly collect Personal Data from, or provide services to, individuals under the age of 21. The Platform is strictly intended for adult players aged 21 and above. We enforce age verification as part of the KYC process for all registered Accounts.
If big223 discovers or is notified that Personal Data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated Account, including returning any deposited funds where legally required. Parents or guardians who believe that a minor has registered an Account on big223 should contact our support team immediately using the details provided in Section 15.
The big223 Platform may contain references to third-party game studios, payment processors, or sports data providers. Any links to external websites or services are provided for informational context only. big223 has no control over the content, privacy practices, or data handling policies of third-party websites and accepts no responsibility for their practices. We recommend that you review the privacy policy of any third-party service you access independently of the big223 Platform.
big223 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, regulatory requirements, or operational needs. When material changes are made, we will update the "Last Updated" date at the top of this page and, where practicable, notify registered Players via email or an in-platform notification prior to the changes taking effect.
Your continued use of the big223 Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes, you should discontinue use of the Platform and may request Account closure as described in the Terms & Conditions. We encourage you to review this Policy periodically to stay informed about how your Personal Data is protected.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the processing of your Personal Data by big223, please contact our Data Privacy team through any of the following channels:
big223 will acknowledge receipt of all data subject rights requests within 5 business days and will endeavor to resolve requests fully within 30 calendar days. Where a request is particularly complex or involves a large volume of data, we may extend this period by an additional 30 days, in which case we will notify you of the extension and the reason for it.
Our data protection commitments go beyond legal compliance — they reflect a genuine respect for the trust you place in us every time you play.
Every byte of data exchanged between your device and big223 is protected by industry-standard 256-bit SSL/TLS encryption. Your login credentials, financial details, and personal information travel over an encrypted channel that is computationally infeasible to intercept.
Every withdrawal on big223 is subject to identity verification. We cross-reference your KTP, passport, or driver's license against your Account registration details to confirm that funds are paid to the rightful Account holder — protecting you against fraud and unauthorized withdrawals.
big223 does not sell, rent, or trade your personal information to advertisers, data brokers, or any unaffiliated third parties. Your data is used exclusively to deliver and improve big223 services, fulfill regulatory obligations, and keep your Account secure.
Internal access to Player Personal Data is restricted on a strict need-to-know basis. All staff who handle player data operate under confidentiality agreements, receive regular data protection training, and are subject to comprehensive access logging and audit procedures.
big223 retains your data only for as long as legally required or operationally necessary. Once retention periods expire, data is securely deleted or irreversibly anonymized. We do not hold onto personal information longer than needed — clarity and minimization are core to our approach.
big223 respects your rights to access, correct, export, restrict, or delete your personal data. Submit a request via live chat or email and our Data Privacy team will acknowledge it within 5 business days and resolve it within 30 calendar days — no unnecessary friction, no bureaucratic delays.
Our support team is available around the clock to address any privacy concerns, assist with data rights requests, or help you navigate big223's policies. You can also explore our related policy pages for more detail.